Contact ICON

For all enquiries or to provide feedback about ICON, email the ICON Project Team on

Contact the service desk

For ICON school support, you can contact the service desk via email or by phone 03 9267 0422. The options are:
  • option 1 for ICON eAdmin school support
  • option 2 for ICON eLearn and G Suite school support
  • option 3 for technology support.
The service desk contact hours are 8.00 am – 5.30 pm.

Support form

You can also submit the Support Form to the ICON service desk for help with ICON and G Suite application queries, new user requests and reporting faults.