ePortal User Guide for staff 

This user guides provides the following information for existing and new users:

  • overview of the portal tiles, links, screens and function buttons
  • the password policy
  • the login procedure for first-time users
  • how to get a temporary password via email and
  • how to reset your password on-screen. 
You can download the user guide by clicking on the thumbnail below.
Cover page ePortal User Guide

ePortal User Guide for ePortal Administrators

This user guides provides the following information for ePortal administrators:

  • how to reset and force current user password changes
  • how to manage the ePortal and Community Portal administration roles and access to other packages (e.g. Citrix and HTTP Commander)
  • how to manage the password policy
  • how to generate user reports and audit reports. 
You can download the user guide by clicking on the thumbnail below.
ICON ePortal guide for admin front cover

ePortal User Guide for G Suite Administrators

This user guide provides the following information for G Suite Administrators:

  • overview of the Google administration actions available in the ICON ePortal
  • how to manage G Suite accounts for existing and new users
  • how to create and manage user groups
  • how to manage settings for different users.
You can download the user guide by clicking on the thumbnail below.
https://drive.google.com/file/d/1Is0CyW6wqgxXTge1878YlpgKlQytdRqs/view?usp=sharing



ePortal tutorial video: log in or reset a forgotten password

Watch this short video (2m 17s) and learn how to log in to ePortal, and how to reset a password:


More information

You can download the ICON – ePortal fact sheet for more information.

Help

For help or queries about the ePortal, contact the service desk.

Related pages

Portal