G Suite Support Resources

G Suite for Education services – advice for schools

Schools can refer to the G Suite for Education Services Advice for Schools guide for information regarding the use of the Google Core Services and Additional Services and the risks and responsibilities associated with these services.

Professional Learning courses: G Suite and Hapara

The G Suite online courses provide hands-on experience with the G Suite applications and YouTube, and strategies for integrating these in the classroom.

Hapara provides an online suite of learning managements tools for teachers to manage student work.

Hapara complements the G Suite for Education tools and is free for schools in the CEV instance.

G Suite for Education Technical Guides

These resources provide schools with step-by-step instructions for help with G Suite for Education.

G Suite for Education migration

This document provides step-by-step instructions on how to configure Microsoft Outlook to access Gmail.

Google Takeout Guide

The Google Takeout guide provides step-by-step instructions on how to download and backup your data.

Pop Fetcher Configuration (Gmail)

This document provide step-by-step instructions to configure Pop Fetcher.

Resolving a Conflicting Google Account

A conflicting account exists if a user created a personal Google account with the same email address used by the school G Suite for Education account. The conflicting accounts usually occur when a user signed in to Google services before your school signed up for the CEV G Suite for Education instance.

This document provides step-by-step instructions to resolve a conflicting Google account.