Contact ICON

General Enquiries or Feedback

For general enquiries or to provide feedback about ICON, email the ICON Project Team on icon@cecv.catholic.edu.au


MACS School Engagement Officers (SEOs)

Eastern Region - Beverly Pope 9267 4334

Northern Region - Iris Yeong 9267 4380

Southern Region - Tom Gorgevski 9267 4061

Western Region - Denise Cranenburgh 9267 4059

Service Desk

For ICON school support, you can contact the service desk any time via email at ictsupport@macs.vic.edu.au or via phone 03 9267 0422 between 8.00am–5.30 pm. The menu options are:

  • option 1 for ICON schools with shared services

  • option 2 for ICON schools without shared services

  • option 3 for Technology Support

  • option 4 for Census assistance and student attendance collection

  • option 5 for G Suite support.

User Access

Please use this form to request a user's role to be created, updated or removed in eHR, eFIN and/or eSIS. Download the document and open in Adobe Reader. Please note that this form needs to be sent into the Service Desk from the Principal's email.