Contact ICON

Contact ICON

For all enquiries or to provide feedback about ICON, email the ICON Project Team on

Contact the service desk

For ICON school support, you can contact the service desk via email or by phone 03 9267 0422. The options are:

  • option 1 for ICON schools with shared services

  • option 2 for ICON schools without shared services

  • option 3 for Technology Support

  • option 4 for Census assistance and student attendance collection

  • option 5 for G Suite support.

The service desk contact hours are 8.00 am – 5.30 pm.

User Access

Please use this form to request a user's role to be created, updated or removed in eHR, eFIN and/or eSIS. Download the document and open in Adobe Reader. Please note that this form needs to be sent into the ICT Service desk from the Principal's email.