Contact ICON

Contact ICON

For all enquiries or to provide feedback about ICON, email the ICON Project Team on icon@cecv.catholic.edu.au.

Contact the service desk

For ICON school support, you can contact the service desk via email ictsupport@cem.edu.au or by phone 03 9267 0422. The options are:

  • option 1 for ICON schools with shared services

  • option 2 for ICON schools without shared services

  • option 3 for Technology Support

  • option 4 for Census assistance and student attendance collection

  • option 5 for G Suite support.

The service desk contact hours are 8.00 am – 5.30 pm.

User Access

Please use this form to request a user's role to be created, updated or removed in eHR, eFIN and/or eSIS. Download the document and open in Adobe Reader. Please note that this form needs to be sent into the ICT Service desk from the Principal's email.