General Ledger

This page contains information pertaining to the ICON Shared Services Centre General Ledger Team:

- Functions performed by the ICON Shared Services Centre General Ledger Team
- Provides references to some key 'Quick Reference Guides'
- Provides information on how to contact the relevant team(s) within the Shared Services Centre

Core Functions of the General Ledger Team

The ICON Shared Services Centre General Ledger Team is a part of the ICON Shared Services Centre which works collaboratively with schools with preparing and finalising bank reconciliations and preparation of monthly reconciliation packages.

Schools that have elected to utilise the ICON Shared Services Centre can contact the ICON Shared Services Centre General Ledger Team through the ICON Shared Services ePortal. The ICON Shared Services ePortal provides a list of requirements for each service request that can instigated by the schools. They will also receive communications directly in relation to bank reconciliations and monthly reporting packages.

Communications Received Directly from the Shared Services General Ledger Team

Provided the bank reconciliation has been successfully completed on time in the previous month, a list of unreconciled items in the bank reconciliations with commentary should be received by the school early in the month. It will outline the outstanding documentation that the school needs to provide or the receipts that the school needs to update to complete the bank reconciliation.
Once the reconciling items have been cleared, a final bank reconciliation report will be provided to the school to the Finance Business Partner to sign and approve. This then needs to be sent back to the ICON Shared Services Centre General Ledger Team member.
Once the final bank reconciliation is approved and received back, the Shared Services Centre General Ledger Team will then be able to produce a reconciliation package for that month, for review by the school Finance Business Partner / Business Manager.

Services that the school can request / where to ask questions

Requests or questions to the Shared Services Centre General Ledger Team should be communicated through the ICON Shared Services ePortal. The ePortal also provides information on the relevant information required to process that request. The key services offered to the schools through the ePortal are:

There is a template that can be completed by school staff for general journals that they require to be processed through the ICON system
There is an option to upload requests in relation to fixed asset additions and disposals. The relevant forms and supporting documentation required is outlined on the ePortal <coming soon>
There is also a further option in the ICON Shared Services ePortal which allows for the submission of general enquiries, for any questions that do not fall within the categories above. This will be responded to by a member of the team via email.

Hot Topics

The following are hot topics for which additional support can be obtained as required:

- Bank reconciliation process
- Monthly reconciliation packages
- Fixed asset maintenance

Key References

Key Contacts

All contact to the ICON Shared Services Centre General Ledger Team should be made through the ICON Shared Services ePortal, under General Ledger /Tax and then GL - General Enquiries.

For support, school staff can contact the service desk any time via email at ictsupport@macs.vic.edu.au or via phone 03 9267 0422 between 8.00am–5.30 pm.