ICON Support Documentation

ICON Support Documentation

ICON support documentation for ICON schools can be found in the ICON Support Resources Google drive. Resources include Quick Reference Guides, videos, fact sheets, and other materials.

The ICON Support Materials Catalogue contains the full list of school resources. School staff can search the catalogue by using the shortcut Ctrl F.

A Citrix installation guide is available to users that require access to Citrix for their role in ICON.

eAdmin Support

eAdmin business processes and appropriate school self-help resources are outlined here to support school staff to complete common tasks in ICON. The business processes page for eSIS, eHR or eFIN can be accessed from the page.

The list below provides links to key ICON support documentation for ICON Schools and Third-Party Vendors.