ICON Support Documentation

ICON Support Resources Catalogue and Google Drive



ICON application support pages can be found here.

The full catalogue of ICON support materials can be accessed here.  School staff can search the catalogue by using the shortcut Ctrl F.

All ICON support materials for can also be accessed via the ICON Support Resources Google drive.  Resources include Quick Reference Guides, videos, fact sheets, and other materials. 

A Citrix installation guide is available to users that require access to Citrix for their role in ICON.


For support, school staff can contact the service desk any time via email at ictsupport@macs.vic.edu.au or via phone 03 9267 0422 between 8.00am–5.30 pm.